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The Social Security Administration is introducing a new chatbot for employees powered by generative artificial intelligence, according to an internal email obtained by Nextgov/FCW.

On a call with reporters Wednesday previewing the new chatbot, Altman likened GPT-5 to a Ph.D.-level expert. The new chatbot ...

SSA told staff that the new chatbot is meant to help with content creation and summarization, as well as research and coding assistance. Staff have to watch a four-minute video with guidelines and ...