Starting March 31, benefit claimants will no longer have the option to verify their identity with the SSA over the phone.
A major change to how the Social Security Administration handles overpayments kicked in on Thursday. That’s when the agency started its plan to withhold 100 percent of a person’s monthly benefit in ...
The new rule would require people who want to make changes to first verify their identity online or in person.
The memo also predicted higher demand for office appointments and "increased challenges for vulnerable populations." Social Security beneficiaries, who are elderly or people with disabilities ...
They are cutting the phone services that seniors rely on to apply for benefits, firing staff, and closing down the field offices, including the White Plains and Poughkeepsie of ...