The IBM Watson Assistant virtual assistant gained an IntelePeer add-on, a short-answer retrieval feature and a capability to give human customer service agents call transcripts at handoffs.

IBM unveiled a new AI-based virtual assistant powered by IBM Watson Assistant that is designed to help customers answer crucial questions for customers of TD Securities' precious metals business.

Using IBM Watson Discovery 's natural language processing (NLP) capabilities, Trade Assistant is based on trustworthy AI and is able to suggest trades, as well as provide additional insights by ...

SAP and IBM announced that IBM Watson technology will be embedded into SAP solutions to provide new AI-driven insights and automation. The move aims to help accelerate innovation and create more ...

Bolton College is one of the leading vocational learning providers in the North West of England, which specializes in delivering training – locally, regionally and nationally – to school ...

Today IBM sells Watson by subscription, folding the code into applications like Watson Assistant, Watson Orchestrate, and Watson Discovery, which help automate back-end processes within customer ...

When combined with IntelePeer’s Atmosphere CPaaS, IBM Watson Assistant is designed to easily integrate voice capabilities to promote first-contact resolution across all channels.

Watson Assistant Based on Watson, which remains the only AI that is focused on assuring good executive decisions at scale right now, the IBM Digital Assistant could be far more effective.

ARMONK, N.Y., Aug. 20, 2020 /PRNewswire/ -- IBM (NYSE: IBM) and the city of Seoul, South Korea, have launched an AI-based virtual assistant for Seoul citizens using IBM Watson Assistant. The ...

“We’ll have flying cars before we will have AI tutors,” says one of the creators of IBM’s Watson. But others see AI a positive transformation for education.

CHARLESTON, W.Va. (WTRF) — The West Virginia Secretary of State’s Office has received international recognition for its AI-powered virtual assistant, SOLO, which earned the 2025 Merit Award at ...