"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
Capital One has confirmed that it is still experiencing a "disruption" that has been impacting many customers. In an email to customers seen by International Business Times, Capital One acknowledged that its issues began on Wednesday and the disruption impacting the processing of some deposits, payments and transfers.
That vendor, Fidelity Information Services, released a statement late Thursday blaming a local power outage affecting one of its data centers. Capitol One said deposits and payment processing for some consumers, small businesses and commercial banks were affected by the outage.
A “technical issue” of a third-party vendor that Capital One uses is affecting some of the bank’s customers to access deposits and other services.
FIS Global, the Capital One service provider involved, said it has "restored access" and processing should be done Friday.
Frustrated Capital One customers flooded social media Thursday morning with complaints about account access issues.
Capital One customers faced significant disruptions Thursday due to a widespread outage impacting online banking services.
Capital One's prolonged technical outage, now entering its second day, has left customers scrambling to access deposits, make payments, and transfer funds. The issues began on Thursday when the bank attributed the disruption to a third-party vendor,
A large service provider outage is impacting Bank of Oklahoma customers trying to do online banking, as well as more than two dozen other banks.
Capital One reported a technical issue Thursday that hindered customer access to accounts, deposits, and payments. A spokesperson cited a tech outage linked to a third-party vendor, which attributed the disruption to a power outage at a data center.