These reports set out the agent performance data from call monitoring and scorecard results ... Of course, the best call centers aim for a well-balanced framework that takes both speed and service ...

The industry's ability to establish effective governance hinges upon the ability to overcome the inherent challenges ...

Ole Miss basketball has been on a hot streak to start SEC play this season. The Rebels defeated rival LSU 77-65 in the SJB ...

CAT Result 2024 declared at iimcat.ac.in. The direct link to check scorecard is given here. Follow the blog for latest updates. A total of 14 students have scored 100 percentile out of which 13 ...

Proteas skipper Temba Bavuma has won the toss and has opted to bowl first. He acknowledges it was a tough decision to make given that they would usually bat first here. But the decision is made now ...

Storm will receive a buff to increase her AOE potential, making her a more viable option. Wolverine will be buffed to enhance his effectiveness in battles, focusing on his Feral leap ability ...

A total of 3.29 lakh candidates have registered for the examination out of which 1.19 lakh were female, 2.10 lakh were male and 14 were transgender. Of the 2.93 lakhs appeared candidates, 1.07 ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. As CX leaders look to the year ahead, they face a series of ...

IRDAI Assistant Manager Phase 1 result 2024: Steps to check Candidates can follow these steps to check and download the IRDAI Assistant Manager Phase 1 scorecard 2024: Step 7: Check and download ...

Oleksandr Usyk cemented his status as the world’s best heavyweight after a second victory against Tyson Fury in Saudi Arabia on Saturday night. Usyk produced another masterful display to win via ...