Vonage Business Communications is available on the web or via dedicated desktop (macOS and Windows) and mobile (Android and ...

The demand for voice and speech recognition technologies is massive — and growing. An analysis by market research firm ...

County briefings go live every Wednesday at 11 a.m. Much of the Feb. 19 briefing was devoted to the county's response to a ...

Miri Ian Gossing and Lina Sieckmann’s feature debut 'Siren's Call' walks a fine line between fiction and reality.

JPMorganChase & Co. is joining the growing wave of employers bringing workers back to the office full-time, a decision CEO ...

Executive Editor David Carnoy has been a leading member of CNET's Reviews team since 2000. He covers the gamut of gadgets and is a notable reviewer of mobile accessories and portable audio ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

39,231 people played the daily Crossword recently. Can you solve it faster than others?39,231 people played the daily Crossword recently. Can you solve it faster than others? "SNL" Boss Lorne ...

Lindsay Freeman Avagliano, chief operating officer of CivicReach, had witnessed the “bottleneck of work” that ensues in call centers when she worked in economic development for the state of ...

It's a universal number, but it doesn't work the same everywhere. Here are some secrets of 911 and how they might affect you. There isn't a central 911 call center for everyone. In fact, not every ...

Sanger Reporting from Washington When the career staff of the National Security Council popped onto a video call at 11:30 on Wednesday ... told to pack up and go home. Stay off your email and ...