You have to return to the office. But what about your boss? The rank-and-file are fuming over who gets to work from home.

I was kind of offended on the alligator’s behalf with the way they talk about them,” she said. “I don’t think the alligator wants its name attached to the word Alcatraz.” ...

Whether you’re struggling with burnout and stress in your current role or simply craving more flexibility, easy remote, ...

Airedale reports that 70% of Americans are comfortable with data centers nearby, highlighting public support for sustainable ...

If you're out of work, capitalize on transferable skills and see what's available in work-from-home jobs, from transcribing to posting on social media.

Some firms cite 30% to 50% turnover rates — stats that some say make a case for turning over the job to AI. Call centers “can’t keep people, because it’s just a really, really challenging ...

In a different call center, Kevin Asuncion transcribed medical visits from half a world away, in the United States. You can get used to the hours, he said in an interview last year: 8 p.m. to 5 a.m.

Eighty-three local employees represented by the Communications Workers of America union were informed of the closure, 40 of whom will be offered work-from-home positions. The AT&T call center in ...

And Cabalona said it’s not just call centers that will lose out if human interaction goes. She said it’ll also be bad for customers. “I don’t think AI is empathetic.

That center will be the site of a massive job fair on Tuesday. That job fair at 1355 W. University Drive will be open from 10 a.m. to 2 p.m. AT&T call center in Mesa bringing hundreds of job ...

Call center shut-downs, driven by Covid four years ago, added a new wrinkle to the struggle for workplace improvements when customer calls were re-directed to service reps working from home.