These courses are being delivered as part of the Regional Emergency and Critical Care Systems Strengthening Initiative (RECSI), which is funded by the Australian Government. National St John Ambulance ...

The future of manufacturing with Microsoft Dynamics 365 is here—are you ready? This week, thousands of manufacturers will gather at Hannover Messe 2025 for insights into the changing manufacturing ...

Customer service is about listening to customers and understanding their needs. When callers are frequently asked to repeat themselves it suggests a lack of care. They’ll feel less confident in the ...

Is he recording our conversation to create an AI summary of our visit? The use of AI health care is still new enough that many people may not know what to make of it. Most Americans expressed ...

A Healthcare Improvement Scotland (HIS) report criticised the “unacceptable normalisation” of corridor care at NHS Greater Glasgow and Clyde. It also attacked the widespread use of ...

President Donald Trump’s nominee to lead the troubled Social Security Administration told senators Tuesday that he would swiftly improve the agency’s customer service and slash its payment ...

Fawad Ahmad has been named executive VP and chief operating and customer officer, and Omar Khan has been appointed executive VP and chief business officer. Ahmad will oversee ADT‘s operations ...

This partnership provided access to tools, training, and implementation that transformed how the organization delivers patient care. “We rely heavily on having access to our digital assets and patient ...

A man who posed as a nurse in two Montgomery County urgent-care facilities and sexually assaulted more than a dozen women was sentenced Monday to five to 10 years in state prison. He is also facing ...

Please, please could you take up our case?” So we did. “Aer Lingus and Iberia sincerely apologise to our valued customer for the delay in communication regarding their booking request,” a ...

At the heart of Labour’s plan to reform children’s social care is intervening early and supporting families before they hit crisis point. The long-term aim is for fewer children to be taken ...