One challenge shared by residents and 911 operators was a dispatch center pushed beyond its capacity for handling calls. ...

The Morgan County 911 center received 19 accidental calls on Tuesday and Limestone County 911 averaged 23 accidental calls per day in March, officials said. Morgan 911 Operations Manager Joey Sivley ...

To ensure timely response efforts, especially during the dry and Lenten seasons, the Pangasinan Provincial Disaster Risk Reduction and Management Office (PDRRMO) appealed to the public to refrain from ...

On the week of April 13 911 Dispatch will be celebrating, alongside call centers throughout the country, more than 50 years of service during the annual National Telecommunicator Week. “The first 911 ...

After a fiery crash that News Channel Three was first on scene at Tuesday night, one witness recounts that victims were ...

Residents across DuPage County can now text 911 in an emergency. The launch of the service was announced at this week’s ...

A new emergency texting capability will help residents who are unable to make a phone call when they are in distress.