Key Points Total quality management has been around since the 1950s, helping companies balance cost, speed, and quality. The ...

Speed, quality, and value metrics represent a shift from traditional project management metrics focused on time, scope, and cost. “Speed ensures the ability to respond swiftly to change ...

Develop quality metrics that will help you provide insight into how marketing is making a contribution to the company. Demonstrate that contribution to senior management. And we hope your journey will ...