The Permanent Citizens Advisory Committee to the MTA found riders are generally positive about the new system but nearly 75% ...

The tap-and-go payment method is replacing the MetroCard. Straphangers cite some glitches, and a watchdog says the design ...

The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...

Around 74% of OMNY users said they had issues with the system in a new survey published by the Permanent Citizens Advisory ...

New Yorkers are pros at adapting—pizza on the go, walking faster than most people jog—but the city’s transition to OMNY, the ...

Yeison Rodriguez Acosta used data he had obtained as a Wells Fargo employee to spend customers’ money on luxury car payments ...

Of respondents, 47% used a physical OMNY card at least some of the time, and 58% used a digital wallet/phone, the study found ...

The MTA says it’s moving ahead with retiring the MetroCard and fully switching to its tap-and-go OMNY system by the end of ...

New York City commuters are reporting issues with the OMNY tap-and-go system, which is set to replace the MetroCard in the ...

Each day, 75% of NYC transit riders choose to use the OMNY tap-and-go entry system over the MetroCard system, and a large majority give it high reviews in customer satisfaction surveys, according ...