Help desk staff are currently overwhelmed by queries. AI can relieve the workload and improve end user satisfaction.

Most IT organizations lack metrics for DEX. These include digital experience scores (only 48% do this), device/user analytics ...

Salesforce’s boss doesn’t have a good word to say about Microsoft’s AI assistants, saying the technology is basically no ...

Forget what you thought you knew about AI. Meet the future: digital avatars that think, learn and work like humans. Are you ...

IT leaders are often asked to justify their decisions, spending, and strategic priorities to the business side of the ...

Consider 76 percent of IT leaders believe that generative AI (GenAI) will significantly impact their organizations, with 76 ...

Drawing from her doctoral research, chief digital executive Janet Sherlock breaks down how overlapping functions and C-suite ...

Edge computing, fueled by AI, represents a new evolutionary phase in digital transformation. For some companies, this ...

“This trend is concerning,” he says. “AI projects without clear goals or measurable outcomes are unlikely to deliver real ...

De cara al próximo 2025, los CIO planean aumentar las inversiones en ciberseguridad, inteligencia artificial, inteligencia de ...

Telefónica Tech ha desarrollado, junto a Xylem e Ídrica, la infraestructura para monitorizar en tiempo real la actividad ...

앤트로픽의 클로드 3.5 소넷 대형 언어 모델에 컴퓨터 작동이라는 혁신적인 기능이 추가됐다. ‘컴퓨터 사용’이라 불리는 이 기능은 현재 베타 테스트 중이다. 개발자는 앤트로픽 API를 통해 클로드 3.5 소넷에게 화면 내용 ...