Observe.AI leverages Amazon SageMaker for model training and Bedrock for fine-tuning AI models tailored to contact center applications. With AWS’s capacity blocks, Observe.AI can train AI models ...

Fisher-Price is recalling more than 268,000 infant toys, according to the United States Consumer Product Safety Commission.

Meta Platforms over the past year asked Microsoft, Amazon and others to help pay the costs of training Meta’s flagship large ...

Gene Hackman's wife Betsy Arakawa reportedly made online searches about COVID-19 and flu symptoms shortly before the couple's death.

The recalled high chair activity centers were sold online through Costway, Amazon and Target from November 2021 through ...

Albert Saniger, the former CEO of Nate, has been charged with defrauding investors after the Department of Justice found his AI shopping app was powered by hundreds of call center employees. Saniger ...

With the Nasdaq Composite in bear market territory (marked by the index falling more than 20% from its all-time high), there is some panic in the market. Investors are worried about the effect of ...

With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

Sai Chiligireddy, an engineering manager at Amazon, tries to gauge if someone clearly shared their ideas and justified their ...

Amazon asked third-party sellers how the “current U.S. tariff situation” has affected sourcing and pricing, logistics and plans to ship goods into warehouses.

Amazon, Microsoft et Google exploitent et construisent des data centers dans des régions frappées par la sécheresse, alors que l'eau est essentielle pour les refroidir. Crédits : unsplash Jusqu’à la ...