News

As companies return to the office, spas and other amenities are key to wooing workers back
Five years after Covid shuttered the market, companies have begun signing new leases at a faster pace, and many are seeking upgrades.
Computer Weekly2d
CW Innovation Awards: DBS AI assistant slashes call times and boosts productivity
The bank’s in-house generative AI tool is streamlining customer service, reducing manual work and speeding up response times, improving both employee and customer experience ...
Creative Bloq on MSN3d
Proposed new Microsoft Office icons are generating a huge design debate
The proposed new icons have colour gradients, adding more depth to the layers, confirming that 3D is very much back. This ...
MLB4d
Orioles Roster & Staff
04/14/25 RHP Scott Blewett roster status changed by Baltimore Orioles. 04/14/25 Baltimore Orioles claimed RHP Scott Blewett off waivers from Minnesota Twins. 04/13/25 Baltimore Orioles signed free ...
WYFF News 4 on MSN4d
A behind-the-scenes look at a 911 call center
National Economic Council director Kevin Hassett unpacks trade negotiations worldwide on 'Maria Bartiromo's Wall Street.' ...
Ecommerce Fastlane5d
Beyond Transactional Dialogue: How The Human Element In Call Center Services Outsourcing Turns Cold Calls Into Warm Opportunities
Call centers often evoke images of robotic voices and scripted responses, leading to a perception of impersonal, transactional interactions.
East Bay Times14d
Lesher Center’s music scene springs back to life with 2 jazz icons
In the decade before the pandemic, the Diablo Regional Arts Association brought an unusually well-curated jazz series to Walnut Creek, turning the Lesher Center ... always comes back to the ...
The Bulletin14d
OHSU pushes back against Gov. Kotek’s call to close down primate research center
News broke in late March that the governor’s office had released ... of animals at the center as “torture” and say there are better ways to conduct research. A recent call to shut down ...
Business Insider14d
Nvidia Stock (NVDA) Smashes Back as AI Demand Counters Tariff Panic
Nvidia’s fighting back—and doing it with chips that every data center still wants. Is NVDA a Buy or Hold? That confidence isn’t just coming from the numbers—analysts are backing it too.
The Press and Journal15d
Inverness law firm boss on growing staff numbers in year since opening
An icon of a desk calendar. An icon of a circle with a diagonal line across. An icon of a block arrow pointing to the right. An icon of a paper envelope. An icon of the Facebook "f" mark.
Microsoft15d
Use the Contact Center AI summary for call quality management
To view Conversation Summaries, enable summaries in Copilot Service admin center by going to Insights and then Summaries. If a summary was generated when the call ended, it will be displayed.
BBC15d
China is not backing down from Trump's tariff war. What next?
"It would be a mistake to think that China will back off and remove tariffs unilaterally," says Alfredo Montufar-Helu, a senior advisor to the China Center at The Conference Board think tank.