you need a larger team to keep up with customer service demands. There are plenty of ways to iron out inefficiencies in your team. Firstly, automated tools should be used to handle time-consuming ...

"We are thrilled to bring back our customer appreciation event with even more deals and discounts to express thanks to our customers for giving Kroger a seat at their table." During the one-week ...

“Rest assured, there is no need to contact MTA Customer Service if you see the ‘Call Customer Service’ message — your toll transactions are still being recorded,” the authority said.

Anyway, Adam's caddie, Joe Cruz, is wearing a message at this year's Valspar that gives Jessica top billing. Have a look: You've got ... We wish him well this week. And we thank Adam's wife ...

(PRNewsfoto/CCW: Customer Contact Week) This year's CCW Las Vegas will be an epic experience, packed with new ideas, trends, and innovations in customer contact. "For over 25 years, CCW has been ...

A WWE veteran has sent a heartfelt message to the fans, thanking them for their sweet gesture toward him. Kurt Angle seems quite happy that fans are not referring to him as "Perc Angle" anymore.

Pepper Miller, Thank You for Your Service. To nominate a veteran like Pepper Miller to be featured in our Thank You for Your Service series, click here.

You would all agree ... to dedicate time every week — if not daily — to grievance redress. “This is a must. All great CEOs find time to do it. We too must keep some time in our schedules to improve ...

Third-string quarterbacks are people, too! The Denver Broncos tweeted a thank-you message to four of their departing free agents last week. Cornerback Tremon Smith, linebacker Cody Barton, ...