India’s BPO sector in 2024 thrives on a potent mix of cutting-edge technology, a scalable workforce, and strategic cost advantages. Granularly, it’s the micro-efficiencies—AI reducing AHT by seconds, ...
WNS Holdings , a technology outsourcing services firm with a market value of $2.8 billion, is exploring a sale after ...
As AI tools reshape the job market and take over repetitive IT roles, companies are being forced to rethink their workplace ...
Sei Investments Co. increased its stake in shares of Genpact Limited (NYSE:G – Free Report) by 17.9% during the fourth quarter, according to the company in its most recent disclosure with the SEC. The ...
Pramod Bhasin, CEO of outsourcing company Genpact, discusses how his firm has been affected by the global crisis and whether the fraud scandal at Satyam Computer Services will hurt investor sentiment ...
The global BFSI BPO services market size was US$ 91,117 million in 2021. The global BFSI BPO services market is forecast to grow to US$ 192,001.8 million by 2030 by growing at a compound annual growth ...