In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support.

Meta Platforms Inc. is moving to delete a collection of artificial intelligence profiles it created on Facebook and Instagram in 2023.  Axios reported the move today. It comes a few days after an ...

The agency reported 271 AI use cases in 2024, which it said represented a 66% increase from its reported 2023 total.

The emerging "Intention Economy" leverages AI to forecast and influence decisions, commodifying human motivations. Cambridge ...

Meta has nuked a bunch of its AI-generated profiles from Facebook Instagram, the company confirmed, after the AI characters ...

Many of the AI bots haven’t shared new content on their grid since early 2024, and it’s unclear how (or if) users have been ...

The company has its own AI model, Llama, has added "Meta AI" to all of its big products—whether you like it or not (you don't ...

January 1, 2025, marked the official arrival of Generation Beta. They will live and work in a radically different world. Why ...

Meta AI-Generated Users Controversy refers to the backlash surrounding Meta's AI chatbots and user profiles on Instagram and ...

GenAI will move beyond the chatbot phase to integrate deeper into business applications in 2025, WWT’s Jon Duren tells CRN.

The retail industry has long been at the forefront of technological innovation, constantly seeking new ways to enhance the ...

Traditional trust relied heavily on local networks and personal references. Today, trust must be built and verified across ...