“Ice cream’s a happy place, you don’t expect to be carjacked for getting ice cream,” said William Quiles, who works at West Boylston Seafood across the street. “It’s a little nerve wracking. Maybe we’ll have like a few extra people around just to be safe.”

WEST BOYLSTON ― A customer waiting in the drive-through line to buy ice cream at Dairy Queen was pulled from her vehicle by a man who sped away before he was caught hours later in Oxford, according to authorities.